If you couldn’t come in tomorrow, would your team know what to do?
A free practice continuity plan: one page for your team, private pages for the person you trust most, and a plan for the day you are not coming back.
Send me the plan
Who covers your patients
The covering dentist you have already spoken with, and what you agreed, so care continues without a gap.
The private pages
Bank accounts, the building, insurance policies and portal log-ins, kept only for your spouse or most trusted person.
What your team says
Who tells the team, who calls patients, and a script they can use word for word.
Plus what your family needs to do if you are not coming back, a conversation to have while you are well, and a page for your wishes in your own words.
A note from Dr. Hanlon
When I sold my practice to lead the clinics at Tufts, it did not survive the transition. Afterward, patients called me asking where to go. I have thought about that a lot since.
Most owners never plan for the day they stop coming in, whether it is a sale, a new role, or an illness nobody saw coming. This plan is the difference between a team that knows what to do and a team waiting for a call that will not come.
Dr. MaryJane Hanlon, RDH, DMD, MBA
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Free. You will also get occasional notes from me on running and transitioning a dental practice. Unsubscribe anytime.